Question 1

Are vehicles insured during transport?

Accepted Answer

Yes. All vehicles are covered by our cargo insurance policy throughout the transportation period. Proof of coverage is available upon request.

Question 2

Is enclosed storage available?

Accepted Answer

Yes. We offer both outdoor monitored storage and indoor enclosed storage with climate protection for luxury and collector vehicles.

Question 3

Is there a minimum storage requirement?

Accepted Answer

No minimum is required for our daily storage tiers. Weekly and long-term tiers have flexible terms with no long-term commitment required.

Question 4

Can I schedule same-day transport?

Accepted Answer

Same-day scheduling may be available depending on operational capacity and route. Contact dispatch directly to confirm availability.

Question 5

Are luxury vehicles accepted?

Accepted Answer

Yes. We provide enclosed transport and indoor storage options specifically suited for luxury, exotic, and collector vehicles.

Question 6

Is GPS tracking available?

Accepted Answer

GPS tracking is available as an add-on for transport services and standard on premium enclosed routes.

Question 7

What payment methods are accepted?

Accepted Answer

We accept major credit and debit cards, ACH transfers, and authorized commercial billing for established business accounts.

Question 8

Can dealerships schedule recurring transport?

Accepted Answer

Yes. We offer dedicated dealer accounts with recurring transfer routes, priority scheduling, and account coordination.

Question 9

Are storage facilities monitored?

Accepted Answer

Yes. Storage facilities are surveillance-monitored with controlled access and scheduled condition checks.

Question 10

Can I retrieve my vehicle early?

Accepted Answer

Yes. Vehicles can be retrieved earlier than scheduled with reasonable advance notice — typically 24 to 48 hours.

Frequently asked questions